Customer Support
Returns & Refunds
We carefully pack every plant. If something goes wrong, here is how we help.
Damaged on Delivery
Contact us within 24 hours with clear photos of the plant and package.
Wrong Item Received
If you receive a different item, we will check and arrange a suitable correction.
Change of Mind
Plants are living items, so change-of-mind returns are usually not accepted.
Refund Processing
Approved refunds will be processed through the original payment method where possible.